Call Center Analytics Solution – Real-time Streaming Analytics Use Case Implementation

Anand Venugopal, Product Head, StreamAnalytix talks about a call center analytics success story of StreamAnalytix. He shares how the client- a hosted call center solutions company could dramatically compress issue resolution, increase customer satisfaction and achieve significant competitor differentiation through real-time streaming analytics of call center data by implementing StreamAnalytix.

Watch this video to know more about how StreamAnalytix can provide a solution to unique challenges arising in a call center through real-time data analytics.